Before visiting iStation service center

1. Back up your device if possible. You can read detailed instructions here.

  • How to back up to iCloud. See how.
  • How to back up to a Mac device. See how.
  • How to back up to a Windows device. See how.

2. Stop the Find My Device service if the device is an iOS/Apple Watch or Mac model after 2018. Read how to do it here.

  • How to turn off Find MY from the phone menu. See how.
  • How to turn off Find MY from Mac. See how.
  • How to turn off Find MY from Apple Watch. See how.
  • How to turn off Find MY from the www.icloud.com page. See how.

3. Please read our general terms and conditions and keep in mind that during the diagnosis of iOS/Apple Watch/Mac devices, they may be restored and additional accessories such as protective protectors, stickers, etc. may be removed.

4. If you have any questions or difficulties, contact our specialist through our contact form.

Service request